If You Can’t Support Strategic Enterprise Mobility – An Extinction Event Draweth Nigh

It is difficult to solve a problem, if one does not recognize they have it. ~ Master Benedict 

Today that problem is the maturing of enterprise mobility.  Why is that a problem?  Because once the basics of enterprise mobility have been figured out by the market, and I am suggesting most of them have, the focus rapidly shifts to the strategic utilization of enterprise mobility.  When this shift happens, many companies are going to be left behind.  We who work in the Center for the Future of Work at Cognizant call this a “cross-roads” moment leading to an “extinction” event.

Think about enterprise mobility as an electrical grid.  When all the parts from power generation to distribution are finally complete and electricity is available – what happens then?  The answer is nothing until enterprises figure out how to use it to help their business.  Likewise with enterprise mobility.  Just because you can communicate and transmit data to mobile devices does not mean you have achieved anything meaningful or useful.   It is the strategy on how it will be used to the benefit of the business that is meaningful.

When companies get strategic they recognize that mobility is about the following:

• Real-Time (operations, business processes, reporting, analysis and information)
• Speed (of communication, data collection, data and business processes, data analyzing, reporting query results, etc.)
• Insight (context and meaning-making from data)

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