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Enterprise Mobility, Risk Management and Remote Job Sites

by on October 15, 2012

This week I am at SAP’s TechEd in Las Vegas.  Please give me a shout-out if you are here and would like to meet up and discuss mobile strategies!

I had the opportunity to spend time with a large
international construction company last week. 
This construction company does a lot of work in remote locations in
Africa, the Middle East and in Latin America. 
In fact, this construction company was the one that flew in drilling
equipment that was used to rescue the 33 Chilean miners a few years ago.  They work on massive projects.  Projects that can involve hundreds of
millions of dollars. 

The CIO of this large construction company shared with me
that the secret to being successful at managing massive and remote projects is
visibility and risk reduction.  Money can
be lost very quickly on large projects, and if managers are not aware of the
losses things can get out of control fast.
The CIO added that most construction companies couldn’t
compete with them on large projects because they do not have the enabling
infrastructure, processes and methodologies in place to handle the complexity
and risk management.  He added that
mobile solutions are a critical ingredient.
Large and remote projects often do not have communication
infrastructure available, so the construction company must bring in their
own.  They set-up communications, and
then wirelessly connect all of their ERP and management systems to the remote
job shack or trailer – sometimes in the middle of the jungle or desert.  Mobile devices are then used within these
environments to manage operations via data collection, alerts, queries, and
reports.
Visibility, and the speed in which managers have visibility
to problems, is the determining factor to successful management in these
environments.  Managers need to know
about problems immediately so they could be fixed immediately or a Plan A can
be switched to a Plan B or C.
The key take-a-ways from this conversation were the
following:
  • Mobile
    solutions are required to effectively management remote job sites and
    operations.
  • The ability
    to effectively manage remote jobs requires real-time visibility via mobile
    solutions.
  • The
    inability to manage in real-time is a barrier to entry to many companies.  Mobile solutions, the right infrastructure,
    back-end systems and a faster operational tempo are competitive advantages.
  • Having the
    ability to communicate in real-time, collect, process, analyze and report on
    data quickly enables companies to reduce their risk exposure and take on larger
    projects.

*************************************************************
Kevin Benedict,
Head Analyst for SMAC (Social, MOBILE, Analytics and Cloud), Cognizant

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Full Disclosure: These are my personal opinions. No company is silly enough to claim them. I am a mobility analyst, consultant and writer. I work with and have worked with many of the companies mentioned in my articles.

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